In the course of our business relationship with you, we collect information about you that is necessary to provide you with our products and services. We treat this information as confidential and recognize the importance of protecting it. We value your confidence in us.

You trust us with an important part of your financial life. We are proud of our privacy policies and procedures and encourage you to review them carefully. This notice is applicable to those personal insurance policies written through the underwriting companies listed below and recently acquired by the Farmers Insurance Group of Companies® listed below* and describes our privacy practices regarding information about our customers and former customers that obtain financial products or services from us for personal, family or household purposes. When state law is more protective of individuals than federal privacy law, we will protect information in accordance with state law consistent with the requirements of federal preemption.

Information we collect

We collect and maintain information about you to provide you with the coverage, product or service you request and to service your account.

We collect certain information ("nonpublic personal information") about you and the members of your household ("you"), as permitted by law, from the following sources:

• Information we receive from you on applications or other forms, such as your social security number, assets, income and property information;
• Information about your transactions with us, our affiliates or others, such as your policy coverage, premiums and payment history;
• Information we receive from a consumer reporting agency or insurance support organization, such as motor vehicle records and claims history; and
• If you obtain a life, long-term care or disability product, information we receive from you, medical professionals who have provided care to you and insurance support organizations regarding your health.

How we protect your information

At Farmers, our customers are our most valued assets. Protecting your privacy is important to us. We restrict access to personal information about you to those individuals, such as our employees and agents, who provide you with our products and services. We require those individuals to whom we permit access to your customer information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information.

We do not disclose any nonpublic personal information about you, as our customer or former customer, except as described in this notice.

Information we disclose

We may disclose the nonpublic personal information we collect about you, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements and to other third parties, all as permitted by law.

Many employers, benefit plans, plan sponsors and affinity groups restrict the information that can be shared about their employees or members by companies that provide them with products or services. If you have a relationship with Farmers or one of its affiliates as a result of products or services provided through an employer, benefit plan or plan sponsor, we will abide by the privacy restrictions imposed by that organization.

We are permitted to disclose personal health information (1) to process your transaction with us, for instance, to determine eligibility for coverage, to process claims or to prevent fraud; (2) with your written authorization, and (3) otherwise as permitted by law.

Sharing information with affiliates

The Farmers family encompasses various affiliates that offer a variety of financial products and services in addition to insurance. Sharing information enables our affiliates to offer you a more complete range of products and services.

We may disclose nonpublic personal information, as described under Information we collect, to our affiliates, which include:

• Financial service providers such as insurance companies and reciprocals, investment companies, underwriters and brokers/dealers; and
• Non-financial service providers, such as management companies, attorneys-in-fact and billing companies.

We are permitted by law to share with our affiliates our transaction and experience information with you.

In addition, we may share with our affiliates consumer report information, such as information from consumer reports and certain application information, that we have received from you and from third parties, such as consumer reporting agencies and insurance support organizations.

Your choice

If it is your decision not to allow sharing of your consumer report information with our affiliates in the Farmers Insurance Group of Companies® you may opt out of such disclosures, that is, you may direct us not to make those disclosures—other than the disclosures that are permitted by law. If you wish to opt out of disclosures to the Farmers Insurance Group of Companies, you may do so by following the procedure explained in the enclosed Opt-Out Form. You may opt out only by returning the Opt-Out Form. We will implement your request within a reasonable time.

If it is your decision not to opt out and to allow sharing of your information with the Farmers Insurance Group of Companies, you do not need to complete the Opt-Out Form or respond in any way.

Modifications to our privacy policy

We reserve the right to change our privacy practices in the future, which may include sharing nonpublic personal information about you with nonaffiliated third parties. Before we do that, we will provide you with a revised privacy notice and give you the opportunity to opt out of that type of information sharing.

Website

Our website privacy notices, such as the one located at farmers-hawaii.com, contain additional information particular to website use. Please pay careful attention to those notices if you transmit personal information to Farmers over the Internet.

Recipients of this notice

We are providing this notice to the named policyholder residing at the mailing address to which we send your policy information. If there is more than one policyholder on a policy, only the named policyholder on that policy will receive this notice, though any policyholder may request a copy of this notice. You may receive more than one copy of this notice if you have more than one policy with Farmers. You also may receive notices from affiliates, other than those listed below. Please read those notices carefully to determine your rights with respect to those affiliates' privacy practices.

More information about the federal laws

This notice is required by federal law. If you would like additional information about these federal laws, please visit our website at farmers.com.

Signed:

21st Century Casualty Company, 21st Century Insurance Company (d/b/a 21st Century Ins. Co. of California (in Florida)), 21st Century Insurance Company of the Southwest, AIG Advantage Insurance Company f/k/a MIC – Minnesota Insurance Company, AIG Centennial Insurance Company, AIG Indemnity Insurance Company, AIG Preferred Insurance Company, Farmers Insurance Hawaii, Inc. (previously AIG Hawaii Insurance Company), American International Insurance Company, American International Insurance Company of California, American International Insurance Company of Delaware, American International Insurance Company of New Jersey, and American Pacific Insurance Company.*

*The above is a list of the affiliates on whose behalf this privacy notice is being provided. It is not a comprehensive list of all affiliates of the Farmers Insurance Group of Companies.

In addition to the Companies listed above from which this Privacy Notice is sent, the Farmers Insurance Group of Companies also includes other affiliated companies. Examples include: Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Farmers Insurance Company, Inc. (A Kansas Corp.); Farmers Insurance Company of Arizona, Farmers Insurance Company of Idaho, Farmers Insurance Company of Oregon, Farmers Insurance Company of Washington, Farmers Insurance of Columbus, Inc.; Farmers New Century Insurance Company, Farmers Group, Inc.; Farmers Reinsurance Company, Farmers Services Insurance Agency, Farmers Services Corporation, Farmers Texas County Mutual Insurance Company, Farmers Underwriters Association, Farmers Value Added, Inc.; Farmers Financial Solutions, LLC; FFS Holding, LLC; Farmers Services, LLC; ZFUS Services, LLC; Leschi Life Assurance Company, FIG Holding Company, FIG Leasing Co., Inc.; Fire Underwriters Association, Illinois Farmers Insurance Company,
Mid-Century Insurance Company of Texas, Prematic Service Corporation (California), Prematic Service Corporation (Nevada), Texas Farmers Insurance Company, Farmers New World Life Insurance Company, Truck Underwriters Association, Civic Property and Casualty Company, Exact Property and Casualty Company and Neighborhood Spirit Property and Casualty Company, AIG National Insurance Company, AIG Premier Insurance Company, American International Pacific Insurance Company, New Hampshire Indemnity Company, Foremost Insurance Company Grand Rapids, Michigan, Foremost Signature Insurance Company, Foremost Property and Casualty Insurance Company, American Federation Insurance Company, Foremost County Mutual Insurance Company, Foremost Lloyds of Texas, Bristol West Casualty Insurance Company, Bristol West Insurance Company, Bristol West Preferred Insurance Company, Bristol West Specialty Insurance Company, Coast National Insurance Company, and Security National Insurance Company.